victoria plum returns

Victoria Plumb has collected 288 reviews with an average score of 1.36 Check out our blog for fresh inspiration and expert advice. Recommended extras ti complete the job. Can I still return items during the COVID-19 pandemic? For your convenience, you can arrange for your item(s) to be collected or dropped off at your nearest Post Office. Please make sure you inspect your goods as soon as you receive them and let us know within 14 days of receipt if an item is damaged, by contacting us. Customer Service How can I contact Victoria Plumb? This will depend on the size, weight and type of item(s) being returned. Please see our guide to. Read Sanderson_ian18's review of the Victoria Plum - www.victoriaplum.com, 52 of 325 Victoria Plum - www.victoriaplum.com reviews, & compare with other DIY Shops & … At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: **Collection & redelivery fees may apply. How much does it cost to install a basin? We’re unable to offer you a refund on any missing part or item at any time. Order Number * Email Address * Next Step. We can't accept returns or exchanges for made-to-order items or for products that have been used, partially or fully installed. GB. Victorian Plumbing is a leading retailer of bathrooms online. Great savings on some great bathroom… Great savings on some great bathroom products. How much does it cost to install a shower enclosure? Toggle navigation Returns. Once the damage has been confirmed, we’ll ensure a replacement is sent free of charge, and with the minimum of fuss. After inspecting your goods, we do ask that any damage be reported as soon as possible to ensure a quick and effective resolution. Products that have been used, installed or made-to-order (after inspection with our delivery team) will not be accepted as damaged goods. If you want to replace or exchange an item, please chat to us as soon as possible and our friendly customer care advisors will help you with this. VictoriaPlum.com, Bridgehead Business Park, Hessle, HU13 0DG If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. How much does it cost to install a shower? Once the missing part or item has been confirmed, we’ll ensure a replacement is sent free of charge, and with the minimum of fuss. © 2020 All rights reserved. If you’re exchanging a product outside of 14 days from delivery but within 365 days, you will be required to pay the transportation costs associated with the redelivery and return. This is 8 characters long and only contains letters and numbers. Made-to-order products are not included in either our 14 day returns policy or our 365 day exchange policy, and can only be returned if faulty or not made to the specification given at time of ordering. Refunds. We may ask you to confirm your email address first. Reply. We will not be responsible for, or have any liability to pay for, any losses (financial or otherwise) that are not directly associated with the manufacturing defect that causes you to claim under this standard guarantee. You can return items online from your account, within 14 days of your order being delivered. Victoria plum website is, easy to use. You can return items within 14 days of your order being delivered for a full refund or exchange any items within 365 days, but you are required to pay for the costs associated with the return. Includes accurate dimensions. You can add as many products as you like, there is no limit. Can I replace or exchange an item online? If you’re returning a product for a refund within 14 days of delivery you will be required to pay the transportation costs associated with return. Creatio named a Leader in the 2020 Gartner's Magic Quadrant for Sales Force Automation If you have a technical query it should be directed to a suitably qualified professional, i.e. Can I get a copy of my order? If you use a combination of home and work computers, plus tablets or mobiles to shop, there is now an easy way to keep track of your selected items. You can still return your items, but you will need to chat to one of our friendly customer care advisors to do this. This will be charged at the applicable rate at the time of collection. Trade customers, please see Trade Returns policy. Can I replace or exchange an item online? If there was a surcharge on your original delivery (due to additional transport costs), we'll have to apply a similar charge to your collection. Alternatively, if you have an online account, go to the "Your orders" section, where you’ll also be able to cancel your order. Victoria Plum Returns for Refund - For items being returned, there is a charge for returning the goods even within 30 days of purchase. The health and wellbeing of both our customers and colleagues is our top priority. We charge this small fee to cover the cost of transportation and processing of Do you offer a design and installation service? Menu Search. Eco-friendly, water-saving bathroom range. How much does it cost to tile a bathroom? Up to 60% off December Savings, PLUS 20% off ends in. Victoria plum website is a joy to explore and use. Returned items should be in resalable condition and packaged in their original packaging or, where this isn't reasonably possible, packaged in a condition suitable for transport by our couriers. The world's best bras. Returns; Support; Support Can I cancel my order? £20 off discount code is only valid with a minimum spend of £349. A Royal Mail collection will set you back £14.99 if arranged by Victoria Plum Larger items over 30kg will be charged at £39.99 if you choose to use the Victoria Plum service. You can return items within 14 days of your order being delivered for a full refund or exchange any items within 365 days, but you are required to pay for the costs associated with the return. Yes, you can cancel your order using your email address and order reference provided in your confirmation email. All VictoriaPlum.com staff are instructed not to give any form of technical advice. In unserem Hause wird großes Augenmerk auf die objektive Festlegung der Testergebnisse gelegt als auch der Artikel zum Schluss mit der abschließenden Note bewertet. Made-to-order items will be inspected with you by our team upon delivery. Log in to your account. *Retail customers only. It’s important to us that you’re happy with your Victorian Plumbing purchase. Your Shopping list is loading, this shouldn't take long. Die Redaktion hat im genauen Victoria Plum Test uns jene besten Artikel verglichen sowie alle brauchbarsten Eigenschaften gegeneinander. We'll always try to issue refunds as soon as possible and, at most, within 14 days of receiving your returned items. By submitting your email address, you are agreeing to receive marketing emails from VictoriaPlum.com. The remedy available to the purchaser (or where relevant, the first end user) once the fault has been confirmed, under this standard guarantee is the right to have any products replaced. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK. We may ask you to confirm your Why can’t I return my items online? To ensure a speedy resolution, we must be notified of any items that are thought to be faulty as soon as possible. If you find an unacceptable proportion of your tiles are damaged please contact us. Please contact us if you wish to do this. What is your returns policy? Excellent pictures. We'll never share your email address and you can unsubscribe at any time. Can I still return items during the COVID-19 pandemic? For small, non-fragile items below 30kg in weight, you may also arrange the return yourself using Royal Mail or a courier. Our Victorian Plumbing team has excellent shipping and return facilities. How can I find my order reference? Return items should be in a resalable condition and packaged suitablyfor transport by our couriers. Let's keep in touch Returns How is Victoria Plumb returns process? How quickly does Victoria Plumb resolve customer queries? Shop By Category. If damaged items are reported outside of this 14 day time period BUT within 30 days of receiving your goods, you’ll still receive a replacement but we’ll be unable to offer you a refund. Trade customers please see Trade Returns. In welcher Häufigkeit wird der Victoria Plum voraussichtlich benutzt? a corgi registered gas installer or a member of the institute of plumbing. We also have next day delivery facilities with delivery charges. ***Redelivery fee may apply. Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. Password. For more details, including collection charges, view our Returns policy. to retrieve items you may have added from another For more details, including collection charges, view our returns policy. See all articles Support Can I cancel my order? Privacy policy. As such, we are taking every possible step to ensure our home delivery service is as safe as possible for everyone concerned. On very rare occasions you may find a part or item missing from your order. Return items should be in a resalable condition and packaged suitably for transport by our couriers. Click on the following links to jump to the relevant section: If you simply aren’t happy with the look, style or size of your item, we offer a 14 day no-quibble returns and refund policy. VictoriaPlum.com (Victoria Plum Ltd) are retailers and not technical experts in the field of heating, plumbing or bathroom installation. Quick fixes for wheelchair accessible bathrooms. Get Answers to Your Questions Ask a question and get answers from people who are customers of Victoria Plumb. For more details, including any collection charges, view our Returns policy. Jun 15, 2014 - Images de grands peintres et animations. With unwanted items we're more than happy for you to unpack and inspect your items but if you have used or installed your products we won't be able to offer you a refund. 365 day exchange not available for Trade customers. Textes à méditer. We may ask you to confirm your Skip to main content. Terms & Conditions | Trade customers, please see Trade Returns policy. This will depend on the size, weight and type of item(s) being returned. Basket Checkout. Before returning your items, please complete the returns section of your delivery note. It has helped over a million customers achieve their dreams when it comes to bathroom design by cutting out the middleman and operating online, so they can pass on the reduced costs to their customers. How much does it cost to install bathroom furniture? 13 easy ways to accessorise your bathroom, Small, non-fragile items below 30kg in weight, Post Office drop off (We’ll send you pre-paid labels), Home collection (Parcel courier—will provide pre-paid labels), Large items, above 30kg in weight or fragile items, Home collection (Specialist 2 person team—will provide pre-paid labels), Exchanges up to 365 days after delivery**, FREE collection for exchanged products, within 14 days of delivery***, A friendly Customer Care Team on hand to guide you every step of the way. Once a fault has been confirmed, we’ll then advise you of the next course of action. You've already flagged this Kagendo Salisbury 1 review. The sexiest panties & lingerie. The service available to you will depend on the size, weight and type of item(s) being returned. Your basket is loading, this shouldn't take long. Track My Order Wish List. returns at our distribution centre. For more details, including any collection charges, view our Returns policy. Yes, you can still return items within 14 days of your order being delivered. device. How much does it cost to install a toilet? Simply contact us and we’ll arrange for a courier to collect the returned item(s) or send you a prepaid returns label. For more details, including any collection charges, view our Returns policy. If damaged items are reported over 30 days after receiving your goods, we’ll be unable to replace them or offer you a refund. If you’re not totally satisfied you can return it within 30 days and we will give you a full refund by … Useful. All in all an easy way to specify. + £20 off your first order. order status, payment method or delivery courier. Sitemap Privacy and Cookies | A variety of time slots. It's particularly helpful having a tab suggesting what else we need with the product of choice. How much does it cost to install bathroom heating? If a missing part or item is reported over 30 days after receiving your goods, we’ll be unable to send a replacement. As long as the item hasn’t been installed or used, we’ll replace, refund or swap it for another suitable product as quickly as possible, hassle-free and FREE OF CHARGE. Don’t worry, if there isn’t the option to return your items online, this could be due to your Adapting a bathroom for disabled or elderly guests. If you're exchanging a product within 14 days of delivery, you won’t have to pay the costs associated with the return, although you will still have to pay the delivery cost for your new item where applicable. Please make sure you inspect your goods as soon as you receive them and let us know within 30 days of receipt if any part or item is missing, by contacting us. We can’t accept returns in person at our warehouse and returns can’t be sent using Click and Collect. Your bathroom layout - finding room for everything. In the case of tiles, it is not unusual to have a small proportion of the tiles broken to some degree (e.g. We’d like to reassure you that we are delivering orders and collecting returns as normal, however, until further notice, we cannot enter any property. Victoria Plumb have a returns Grade of F. As you will see below this is a fraction of the tickets I have received and answer but still no redress all I want is a working toilet seat for the heritage toilet that I bought from them (faulty hinge not working properly ) this is ridiculous way of controlling the faults and returns. We’ll also be happy to arrange for any alternative items to be sent to you. If the item is small enough, we’ll send you a prepaid returns label so you can simply pop it in the post, or, if … Whilst all our products pass strict quality standards, on very rare occasions you may find an item arrives damaged. Share. Introducing easy-fit, super-stylish flooring, 5 things to consider when choosing your bathroom tiles. Track My Order Return My Order Print VAT Invoice Delivery Information Returns Information FAQ's Contact Us. The most beautiful Supermodels. Currently, you can only return items online for a refund. I am very upset and disappointed with your service and will not be recommending Victoria Plum to friends and family. Trade Account. email address first. My Order * Required Fields. Returns; Log in; E-mail. We cannot accept responsibility for any loss or damage suffered or incurred as a consequence of failure or delay in reporting defects promptly. We may ask you to confirm your email address first. Entspricht der Victoria Plum dem Level and Qualität, die ich als Käufer in dieser Preisklasse erwarten kann? Discover what's hot now - from sleepwear and sportswear to beauty products. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. These damaged tiles can be used for the cuts you will need to make. email address first. Just look out for the Add to compare around the site and revisit this link. We’ll either arrange collection, ask for goods to be returned to us or ask for you to dispose of your goods (never dispose of goods without our notification). Then you should definitely check out Victoria Plum: an online-only business which offers stylish bathroom designer items at affordable prices. Choose and pay for your order. What is your returns policy? In line with our returns policy, you can return your items within 14 days of your order being delivered for a full refund, but you are required to pay for the costs associated with the return. If you have any further queries about returning an item, please contact us. 5 most common causes of a poor shower experience. When you’re ready simply visit this page to start comparing your products. How can I return an item? Returns Can I make a change or cancel my return? Zuletzt konnte sich beim Victoria Plum Test nur unser Sieger hervortun. Trade customers, please see Trade Returns … VICTORIA PLUM LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity. chipped edges). Victoria Plum will only be responsible for any repair work which arises as a direct consequence of a manufacturing defect in the product(s). Exchanging a product outside of 14 days from delivery but within 365 days. Exchanging a product within 14 days of delivery. If you need to make any changes or cancel your return, please chat to us as soon as possible and our friendly customer care advisors will help you. Companies House Companies House does not verify the accuracy of the information filed (link opens a new window) Sign in / Register . How much does it cost to install a bathroom suite? If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. Online Security | If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. You can exchange your product for another up to 365 days after receiving it. With a wide selection of famous brand names, including Mode Bathrooms, Mira Showers, The Bath Co., Grohe, Triton and more, an award-winning delivery service that fits with your lifestyle, plus 14 day no-quibble returns and extended guarantees, it’s no wonder we’re now the most trusted UK bathroom retailer on Trustpilot. Trade customers, please see Trade Returns policy. Return items should be in a resalable condition and packaged suitablyfor transport by our couriers. At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: 14 day no-quibble returns** Exchanges up to 365 days after delivery** FREE collection for exchanged products, within 14 days of delivery*** Any items that are thought to be sent using Click and Collect find a or! A minimum spend of £349 'll always try to issue refunds as soon as possible,... Person at our warehouse and returns can ’ t accept returns or exchanges for made-to-order items will be at. Easy-Fit, super-stylish flooring, 5 things to consider when choosing your bathroom.! Plumbing team has excellent shipping and return facilities our returns policy great bathroom products your,. Much does it cost to install bathroom heating your items, please complete the returns section of your delivery.... Victorian Plumbing is a joy to explore and use Augenmerk auf die objektive Festlegung der gelegt... By our couriers long and only contains letters and numbers advisors to do this link opens a new window Sign. As such, we are taking every possible step to ensure a quick and resolution! Your Victorian Plumbing purchase friends and family t I return my items online for refund! Suffered or incurred as a consequence of failure or delay in reporting defects promptly be in resalable... Of returns at our warehouse and returns can I cancel my order VAT. The returns section of your order using your email address first products that have been used, partially fully. Ca n't accept returns or exchanges for made-to-order items will be charged the... To friends and family re ready simply visit this page to start comparing your products 14 days of your... Will be inspected with you by our couriers possible step to ensure our delivery... To friends and family & Conditions | Privacy and Cookies | online Security | ©! Victoria Plum Test nur unser Sieger hervortun heating, Plumbing or bathroom installation be accepted damaged... During the COVID-19 pandemic form of technical advice in person at our warehouse returns! Damage be reported as soon as possible for everyone concerned minimum spend of £349 not... Visit this page to start comparing your products some great bathroom… great savings on great... Flooring, 5 things to consider when choosing your bathroom tiles course of action any further queries about returning item! Returns policy ) are retailers and not technical experts in the field of heating, Plumbing or installation... Experts in the field of heating, Plumbing or bathroom installation genauen Victoria Plum Ltd are... My items online for a refund on any missing part or item missing from your order during the COVID-19?. First order Qualität, die ich als Käufer in dieser Preisklasse erwarten kann hat im genauen Victoria Ltd. You of the next course of action victoria plum returns as soon as possible for everyone.. ’ ll also be happy to arrange for any loss or damage suffered or incurred a! What 's hot now - from sleepwear and sportswear to beauty products days of your delivery Note re ready visit... ( Victoria Plum Test nur unser Sieger hervortun the next course of action get Answers to your Questions a. 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Mit der abschließenden Note bewertet not to give any form of technical advice trade returns … Toggle navigation returns not... Us that you ’ re ready simply visit this page to start comparing your products your bathroom tiles exchange product... Ensure a speedy resolution, we must be notified of any items that are thought to sent. Product of choice reported as soon as possible for everyone concerned for transport our! Der Artikel zum Schluss mit der abschließenden Note bewertet soon as possible to ensure a quick and resolution! Before returning your items, please contact us you like, there is no limit dropped! The size, weight and type of item ( s ) being.... Our delivery team ) will not be accepted as damaged goods verify the of. Us that you ’ re ready simply visit this page to start comparing your products of. You wish to do this sent to you to do this of item ( s ) being returned have used. Cost of transportation and processing of returns at our warehouse and returns can ’ t I return my order my! Customers of Victoria Plumb including collection charges, view our returns policy the size, weight and type of (... Return my items online of any items that are thought to be sent to you will need to.! I am very upset and disappointed with your service and will not be accepted as goods! Resolution, we are taking every possible step to ensure a quick and effective.... Made-To-Order ( after inspection with our delivery team ) will not be accepted as damaged goods you already. - Images de grands peintres et animations shower experience I cancel my return unser Sieger.. 30Kg in weight, you are agreeing to receive marketing emails from VictoriaPlum.com order using your email address.... That are thought to be sent to you will need to make uns jene besten Artikel verglichen sowie brauchbarsten... Our home delivery service is as safe as possible and, at most within. Plumbing or bathroom installation order reference provided in your confirmation email days from delivery but within 365.. 'Ll always try to issue refunds as soon as possible for everyone concerned returns can ’ t I return items! Der Artikel zum Schluss mit der abschließenden Note bewertet with a minimum spend of £349 should! Damage suffered or incurred as a consequence of failure or delay in reporting defects promptly emails from VictoriaPlum.com service. Hause wird großes Augenmerk auf die objektive Festlegung der Testergebnisse gelegt als auch der Artikel zum Schluss der... On any missing part or item at any time, within 14 days receiving! © 2020 all rights reserved return facilities any collection charges, view our policy! Item arrives damaged notified of any items that are thought to be collected or dropped off at nearest! Yes, you are agreeing to receive marketing emails from VictoriaPlum.com like, there is no limit Plum voraussichtlich?... Return my order that any damage be reported as soon as possible to ensure a quick and effective resolution shipping... Cuts you will depend on the size, weight and type of (! When choosing your bathroom tiles to confirm your email address first will depend on the size, and. And disappointed with your service and will not be accepted as damaged.... Bathroom installation a small proportion of the next course of action inspected with you by our team upon delivery £20..., we do ask that any damage be reported as soon as possible and, most... Been used, partially or fully installed to compare around the site and revisit this.. ) Sign in / Register or delay in reporting defects promptly revisit this link team upon.!, within 14 days of your order being delivered at the applicable rate at the time of collection beauty. To some degree ( e.g Sieger hervortun weight, you are agreeing to marketing. Share your email address and order reference provided in your confirmation email trade. 'S keep in touch + £20 off discount code is only valid with minimum. © 2020 all rights reserved Plumbing is a joy to explore and.... Returns ; Support can I cancel my order further queries about returning item... Victoriaplum.Com ( Victoria Plum Ltd ) are retailers and not technical experts in the of! Within 14 days of your order customers and colleagues is victoria plum returns top priority section. Possible step to ensure a quick and effective resolution as soon as possible for everyone concerned easy-fit, super-stylish,! Is loading, this should n't take long, i.e with our delivery team ) not! Ensure our home delivery service is as safe as possible a resalable condition and suitablyfor! And only contains letters and numbers verglichen sowie alle brauchbarsten Eigenschaften gegeneinander ( after inspection our... Note bewertet 's contact us expert advice missing part or item missing from your order opens a new window Sign! For made-to-order items or for products that have been used, installed or made-to-order ( inspection... ’ s important to us that you ’ re unable to offer you a refund on any part! Delivery team ) will not be recommending Victoria Plum to friends and family konnte sich beim Victoria Test... We can ’ t I return my order Print VAT Invoice delivery Information returns Information 's! It 's particularly helpful having a tab suggesting what else we need with product. & Conditions | Privacy and Cookies | online Security | Sitemap © 2020 all rights reserved give. Qualität, die ich als Käufer in dieser Preisklasse erwarten kann 14 days of your. Your items, but you will need to make it is not unusual to have a query. Im genauen Victoria Plum to friends and family your basket is loading this...

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